FAQs

Frequently Asked Questions

Below are the most frequently asked questions from travelers like you. If you have a question that does not appear in this list, please contact us.

  • What type of hotel is ICON Rosetó?

    Located next to the Gran Hotel and Plaza Weyler in Palma de Mallorca, ICON Rosetó is a boutique hotel, exclusive and unique for cosmopolitan and non-conformist travelers like you who want to experience charming accommodation.

  • What category does ICON Rosetó belong to?

    ICON Rosetó is a 4-star establishment that offers all the necessary services to enjoy a comfortable stay in the heart of Mallorca.

  • Who is ICON Rosetó oriented towards?

    At ICON Rosetó, we welcome all types of travelers. Our hotel is especially aimed at adults and couples, and also for families with children, groups of friends, and business travelers.

  • Is ICON Rosetó suitable for families with children?

    ICON Rosetó is a family-friendly place, offering numerous services designed for them, such as cribs, high chairs, children's gifts, adapted breakfasts, and babysitting service (with cost). Discover our family options at ICON Hotels.

  • What are the check-in and check-out times at ICON Rosetó?

    The check-in time for ICON Rosetó rooms is at 3:00 PM, while the check-out time is at 12:00 PM.

  • Is it possible to check in earlier than the designated time at ICON Rosetó?

    Yes, at ICON Rosetó, we offer the possibility of entering the rooms before the established time, subject to availability. Contact our reception team to inquire about this option.

  • Can you stay in ICON Rosetó after checking out?

    At ICON Rosetó, we invite you to stay in the hotel's common areas while waiting in the courtyard. Additionally, we have a luggage storage service at reception to securely store your bags while you enjoy the city until the last minute.

  • If I arrive early at ICON Rosetó, can I enjoy the facilities?

    Welcome to ICON Rosetó! If you arrive early at the hotel, you can take advantage of our common areas such as the reception, the courtyard and its facilities while we prepare your room. Contact our reception team to discover more about the available services and facilities.

  • Can I store my luggage before check-in or after check-out at ICON Rosetó?

    Yes, at ICON Rosetó, we take care of your luggage in the storage room. Contact our reception staff to arrange the storage of your bags before and after your stay in the room.

  • Does ICON Rosetó serve a buffet breakfast?

    Yes, the delicious ICON Rosetó breakfast is served buffet-style so you can choose what to eat and drink, with a variety of sweet and savory options, and children's products for the little ones.

  • Are there dining options available for people with food intolerances at ICON Rosetó?

    At ICON Rosetó, we have a buffet breakfast with various options for travelers with allergies or intolerances, such as gluten-free products, vegan options, healthy food, and lactose-free milk. Contact our catering team to learn more about the available options.

  • Does ICON Rosetó have a restaurant?

    No, ICON Rosetó does not have a restaurant. However, we offer breakfast in the hotel's courtyard, as well as private events. In the vicinity of the hotel, there are various restaurants such as La Rosa Vermuteria & Colmado, Restaurante Tast Unión, Alaska, Bar España, or Restaurante Marc Fosh.

  • Is breakfast complimentary at ICON Rosetó?

    At ICON Rosetó, you can book your stay with or without breakfast included. If you have chosen to stay without breakfast, you still have the option to enjoy it for an additional cost.

  • What are the breakfast hours at ICON Rosetó?

    Enjoy your breakfast at ICON Rosetó from Monday to Friday from 7:30 AM to 10:30 AM and on weekends and holidays from 7:30 AM to 11:00 AM.

  • Are cots available in the rooms at ICON Rosetó?

    Yes, although we are an adults-only accommodation, ICON Rosetó is suitable for families and has cribs for babies. Request the crib when making your reservation or at the reception, and we will have it ready in your room for your baby to rest comfortably.

  • Does ICON Rosetó offer laundry service?

    Yes, ICON Rosetó offers a laundry service to clean your clothes during your stay. Contact our reception to learn about the service conditions: delivery times and additional costs.

  • What types of rooms does ICON Rosetó have?

    At ICON Rosetó, you will find double rooms, superior double rooms, and suites.

  • Are there safes in the rooms at ICON Rosetó?

    Yes, all rooms at ICON Rosetó have a safe for your use.

  • Are hairdryers available at ICON Rosetó in the rooms?

    Yes, all our rooms at ICON Rosetó are equipped with a hairdryer in the bathroom for your convenience.

  • Are there minibars or refrigerators in the rooms at ICON Rosetó?

    Yes, all our rooms at ICON Rosetó have a minibar for you to store drinks, food, or items that require refrigeration.

  • Is ICON Rosetó a pet-friendly accommodation?

    Yes, ICON Rosetó is your pet-friendly accommodation in the City Center of Mallorca for animals like dogs and cats, among other pets.

  • Are pets allowed in the rooms at ICON Rosetó?

    Yes, at ICON Rosetó, we accept pets in the reserved rooms so you can stay with your pet.

  • Is there a cost for accommodating pets at ICON Rosetó?

    No, at ICON Rosetó, being pet-friendly does not entail any additional cost when booking through our official website. If you book through another means, the additional cost per pet is €25 per stay.

  • What pet services does ICON Rosetó offer?

    At ICON Rosetó, we have water dispensers, feeders, and beds for your pet.

  • In what languages is reception attended at ICON Rosetó?

    At ICON Rosetó, our reception team will assist you in Spanish, English, Catalan, and German.

  • What services does ICON Rosetó offer at reception?

    At ICON Rosetó, we offer useful services such as Wi-Fi, laundry, free bike rental, MIFI device, and tourist information, among others.

  • What is the smoking policy at ICON Rosetó?

    At ICON Rosetó, smoking is not allowed in the rooms, being a smoke-free hotel. However, smoking is allowed outdoors.

  • Is ICON Rosetó a hotel committed to environmental sustainability?

    Yes, ICON Rosetó is committed to environmental management through programs for energy efficiency, water conservation, waste reduction, and sustainable sourcing.

  • Do the rooms at ICON Rosetó have free Wi-Fi?

    The Wi-Fi internet connection at ICON Rosetó is free for all our travelers, providing quality service both in the rooms and in common areas.

  • What parking options does ICON Rosetó offer?

    At ICON Rosetó, we do not have our parking, and it is not possible to park in the vicinity of the hotel as it is a pedestrian street. There is a parking lot near the hotel called Aparcament Plaça Major. Check with reception for more details.

  • Are there accessible rooms for people with disabilities at ICON Rosetó?

    At ICON Rosetó, we have accessible rooms with spacious areas and adapted bathrooms for people with disabilities. For more information, inquire at reception.

  • Are there discounts for returning guests at ICON Rosetó?

    At ICON Rosetó, you will receive benefits from your first stay by being part of The Tripster Club. As a member, you will enjoy up to 15% discount at any of our ICON Hotels and PETITPALACE HOTELITY. Also, accumulate reservations to obtain discounts on future stays, in restaurants, restaurants, and access to premium services. I want to be a Tripster!